Returns & Cancellation Policy

Thank you for shopping with "www.indicartexpress.com" . We strive to provide a seamless and enjoyable shopping experience. Please read our Returns and Cancellation Policy carefully to understand your rights and responsibilities.

1. Cancellation Policy:

1.1 Order Cancellation: You may cancel your order within 3 hours of placing it. To cancel an order, please log in to your account and navigate to the "Order History" section. Once an order has been dispatched, it cannot be canceled.

1.2 Cancellation Fees: If you cancel your order within the specified time frame, no cancellation fees will be charged. However, if the order has already been processed, a cancellation fee may apply.

2. Returns Policy:

2.1 Eligibility for Returns: We accept returns within 2 days from the date of delivery. To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.

2.2 Non-returnable Items : Certain items, including but not limited to personalized products, perishable goods, and intimate or sanitary goods, are not eligible for return.

2.3 Return Process : To initiate a return, please contact our customer service team at indikartexpress@gmail.com / Call - +91 97097 06528 with your order number and reason for return. Once your return request is approved, we will provide you with instructions on how to return the item.

2.4 Return Shipping : Customers are responsible for the return shipping costs, unless the return is due to a mistake on our part or a defective product.

2.5 Refund or Exchange : Upon receiving and inspecting the returned item, we will notify you of the approval or rejection . We are not provide any money refund . We offer only exchange or choose others products same ammonut , we will ship the replacement item once the return is processed . NOTE : Delivery charge extra 

3. Damaged or Defective Items:

3.1 Reporting Damages: If your order arrives damaged or with defects, please contact us within 2 days of receiving the item. Provide clear photos of the damaged or defective product, and we will guide you through the replacement process.

3.2 Replacements: We will replace damaged or defective items at no additional cost. If a replacement is not available, a full refund will be issued.

4. Contact Information:

If you have any questions or concerns regarding our Returns and Cancellation Policy, please contact our customer service team at Call - +91 97097 06528 or indikartexpress@gmail.com  .

This Returns and Cancellation Policy is subject to change without notice. Please check our website for the latest policy updates.

Thank you for shopping with us!